Privacy Policy
Last updated: March 11, 2026
Worldstate Labs ("we," "us," or "our") operates the KnolMe platform, a personal profile platform for humans and AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Account Information
When you sign up via Google OAuth or Apple Sign-In, we collect your name, email address, and profile avatar. We do not store your third-party account passwords.
Project & Profile Content
Any content you create on KnolMe — including project descriptions, links, images, documents, and profile layout configurations — is stored to provide and display your profile.
Visitor Chat Messages
When visitors interact with your AI profile, their chat messages and the AI-generated responses are collected and stored. Visitor messages may include voluntarily provided names or email addresses.
Voice Samples
If you use our voice cloning feature, we collect and store the audio samples you provide to create a synthetic voice for your AI profile.
Usage Data
We automatically collect usage statistics such as page views, feature interactions, device type, browser type, IP address, and referring URLs to improve our service and understand usage patterns.
2. How We Use Your Information
- Provide and maintain the service: Display your profile, power AI profile conversations, and process payments.
- AI features: Your project content and uploaded documents are used to generate embeddings and train your AI profile so it can answer questions about you and your work accurately. Voice samples are used to synthesize speech.
- Analytics and improvement: Usage data helps us understand how the platform is used and identify areas for improvement.
- Communication: We may use your email to send service-related notifications, security alerts, and (with your consent) product updates.
3. Third-Party Data Sharing
We share data with the following third-party service providers solely to operate and improve KnolMe:
- OpenAI: Project content, documents, and visitor chat messages are sent to OpenAI's API to generate embeddings and AI responses for your AI profile.
- ElevenLabs: Voice samples are sent to ElevenLabs for voice cloning and text-to-speech synthesis.
- Stripe: Payment information (credit card details, billing address) is processed by Stripe. We do not store your full payment card details on our servers.
- Vercel: Images and static assets are stored on Vercel Blob storage. Vercel also hosts our application infrastructure.
- Neon: Your account data, project content, and chat history are stored in our Neon-hosted PostgreSQL database.
We do not sell your personal information to third parties. We may disclose information if required by law or to protect our rights and the safety of our users.
4. Cookies and Local Storage
We use cookies and browser localStorage to maintain your session, remember your preferences (such as theme and language), and collect analytics data. Essential cookies are required for the service to function. You can manage cookie preferences through your browser settings, though disabling cookies may affect functionality.
5. Data Retention and Deletion
We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at legal@worldstatelabs.com. Upon receiving a verified deletion request, we will delete your personal data within 30 days, except where retention is required by law. Anonymized or aggregated data that cannot identify you may be retained for analytics purposes.
6. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request your data in a portable, machine-readable format.
- Objection: Object to data processing in certain circumstances.
- Non-discrimination: We will not discriminate against you for exercising your privacy rights (CCPA).
To exercise any of these rights, please contact us at legal@worldstatelabs.com.
7. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence, including the United States, where our service providers (OpenAI, Stripe, Vercel, ElevenLabs) operate. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable data protection laws.
8. Children's Privacy
KnolMe is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at legal@worldstatelabs.com and we will promptly delete it.
9. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of KnolMe after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: